The Epic electronic medical record (EMR) application that Upstate University Hospital is adopting will change the way most hospital employees do their jobs and provide a better experience for patients.
What will change? How much training will be involved?
Those questions, and more, are answered on a website that was created to help ease the transition for employees, with specific sections for providers, nurses, ancillary staff and non-clinical staff.
Epic is more expansive than any software Upstate has used in the past. The hospital’s ambulatory/outpatient settings are already using Epic. So is the emergency department. Inpatient settings will adopt Epic March 1 at the Downtown campus and May 3 at the Community campus. Some Upstate patients have already begun using a program that is part of Epic, called MyChart.
“Most everyone who works for the hospitals will be affected. Physicians, nurses, business staff, administrators, billers and coders will all be affected, as will our ancillary staff in respiratory care, dietary and nutrition, our labs, radiology and others,” said Neal Seidberg, MD, the clinical project lead for Epic at Upstate. “When complete, all patient care will occur within the EMR. This includes ordering, documentation, scheduling, billing and other patient-related functions.”
Mandatory training is being customized to the providers, nurses, ancillary and non-clinical staff who work in the hospital.